We’ve built reliable relationships with customers in various industries including public, finance, manufacturing, telecommunications, and medical, and we are working together to create higher value for customers with our products and services.

MaxGauge

• Manufacturing

  We use MaxGauge as a DB performance management standardization tool, and it’s been expanded to all group companies. It is mainly used not only for daily check but also before/after service opening where failures are likely to occur, and we are satisfied with the detailed failure analysis function. When analyzing data with partner companies, common data is able to be shared through MaxGauge.

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• Manufacturing

  A simple and intuitive UI is of great help in real-time monitoring and root cause analysis of performance issues. Problems in the process often lead to cost loss, since MaxGauge collects data that can be utilized by planners/developers as well as DBAs, it plays an important role in communication during project progress.

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• Bank

  Before adopting MaxGauge, DB consulting was conducted for 3 years through other solutions without satisfactory results. Then we started to use MaxGauge and the overall performance of the DB was greatly improved. Especially in the RAC environment, parts that other solutions cannot monitor are able to be checked, enabling more detailed cause analysis.

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• Distribution

  We use MaxGauge because we felt dissatisfied with another similar solution. When linked with InterMax, it is possible to monitor the entire area of the infrastructure, so that we can respond more quickly to issues when they occur. What’s more, it supports not only Oracle but also various DBMS, which also provides us great flexibility when considering other heterogeneous DB.

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InterMax

• Bank

  In a financial system that handles microseconds, real-time transaction processing and exceptions confirmation are the main draws of InterMax. Prior to the adoption of InterMax, separate solutions were used for each section such as WEB/WAS/DB, but now, we can grasp the entire transaction flow with just one product.

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• Distribution

  InterMax provides monitoring from existing legacy to cloud environments, and has been selected as a standardized solution in the AWS EC2 environment. Due to the nature of APM/E2E, there are many areas to be monitored and specialized knowledge is required, so there are some difficulties in operation, but thanks to EXEM's technical support, we are satisfied with InterMax.

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• Public

  We were using other companies' products previously, but as the size of the business grew, we decided to adopt InterMax, which got the BMT 1st & TTA perfect score. In addition, EXEM does not end their service after installing the products, but also offer active and reliable customer support services as it enables continuous maintenance and product patching through their engineers.

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• Manufacturing

  So far, only InterMax can monitor self-developed JAVA daemon, besides commercial WAS. By expanding from APM to E2E, monitoring of all sections has become possible, and will continue to be expanded in the future. MaxGauge and InterMax are adopted and used in all domestic and overseas plant lines, and we can operate all our systems stably through EXEM’s high-level technical support.

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XAIOps

• Electricity

  XAIOps is a very satisfactory solution in terms of stable system operation after system launching. In a complex operating system, it is possible to detect anomalies that cover all areas by AI, enabling faster failure response and action. XAIOps is making a big contribution to stabilizing the system.

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• Bank

  By using XAIOps, the limitations of point monitoring, which had to be done only partially, has been overcome. We’re now able to collect/analyze company-wide data and perform integrated management through real-time monitoring.

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• Bank

  We were expecting some great results when it comes to future load forecasting, and what XAIOps can provide is really beyond our imagination. With the adoption of an AI-based system, it is possible to respond preemptively to failures, thereby increasing operational efficiency and significantly improving the quality of customer service.

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• Bank

  Through the 5-month PoC, we were able to experience the implementation effect of XAIOps. In addition to real-time failure detection, the root cause identification and action time in the event of a failure are greatly reduced and the IT operation burden on management and operation personnel has decreased as well.

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CloudMOA

• Credit Card Issuer

  When we were operating the system in a multi-public cloud with an MSA structure, difficult integrated monitoring eventually led to high operational fatigue. CloudMOA provides an integrated dashboard for the performance/failure of common operating systems for each distributed cloud environment, making it very easy for the operation team to monitor and control.

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• Insurance

  CloudMOA is used in an AWS-based public cloud operating system. Development team is highly satisfied with it because it enables log analysis of development nodes and pods through the performance/failure and log monitoring management system.

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• Bank

  CloudMOA is used for monitoring the private PaaS-based Kubernetes operating system. We’re very satisfied with it because it is possible to configure an integrated failure alarm through Health Check linkage function including IaaS and PaaS areas, as well as pod life log and cause analysis.

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• Telecommunications

  CloudMOA is a very effective solution for cluster integration or individual monitoring for each development and operation service because it enables JSPD-based active transaction monitoring in response to MSA applications.

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EBIGs

• Credit Card Issuer

  EBIGs is a domestic solution that collects, refines, and standardizes data while providing quick technical support. It helps us operate a stable big data system, including data collection, standardization, and analysis. EBIGs has significantly reduced the time and effort needed to complete tasks, making us very satisfied with its performance.

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• Manufacturing

  We're delighted with the improved performance of our big data system with EBIGs. Notably, it's cost-effective compared to our prior solutions, with excellent support and training. EBIGs' dedicated staff has aided our growth with prompt assistance and valuable training, leading to positive experiences and reduced costs.

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• Telecommunications

  In the previous system, data collection was often hindered by heavy loads. However, with the implementation of EBIGs, this challenge was mitigated, enabling stable collection of 2 million data pieces per minute. Furthermore, the solution facilitates swift generation of analysis results, meeting the needs of both development and analysis teams efficiently.

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• Financial

  Once a month, around 20 million data pieces are simultaneously collected from various affiliates, causing system instability and hindering smooth data processing. However, with the adoption of EBIGs, server overload prevention and tuning can be seamlessly conducted through server monitoring and system configuration adjustment functions. This makes EBIGs an indispensable solution for our operations.

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• Public

  EBIGs facilitate real-world empirical testing for dementia research and related firms by enabling integrated management of diverse datasets.
  This streamlines data collection, storage, analysis, and utilization, expediting product development timelines and enhancing external collaboration through seamless data linking and sharing.

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