Successful Cases | Customers

Customer Cases

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    EXEM's innovative products and services.
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    with our experience and know-hows.
  • No. 1 Solution in Korea
  • An Overwhelming Market Share in Financial Sector
  • 800 Clients in 29 Countries
  • samsung
  • hynix
  • hyundai
  • hanwha
  • krx
  • kb
  • woori
  • shinhan
  • hyundaicard
  • kakaobank
  • Kbank
  • cj
  • kepco
  • shinsegae
  • edu
  • coupang

Successful Cases


We’ve built reliable relationships with customers in various industries including public, finance, manufacturing, telecommunications, and medical, and we are working together to create higher value for customers with our products and services.

MaxGauge

  • Manufacturing

    We use MaxGauge as a DB performance management standardization tool, and it’s been expanded to all group companies. It is mainly used not only for daily check but also before/after service opening where failures are likely to occur, and we are satisfied with the detailed failure analysis function. When analyzing data with partner companies, common data is able to be shared through MaxGauge.
    • maxgauge
  • Manufacturing

    A simple and intuitive UI is of great help in real-time monitoring and root cause analysis of performance issues. Problems in the process often lead to cost loss, since MaxGauge collects data that can be utilized by planners/developers as well as DBAs, it plays an important role in communication during project progress.
    • maxgauge
  • Bank

    Before adopting MaxGauge, DB consulting was conducted for 3 years through other solutions without satisfactory results. Then we started to use MaxGauge and the overall performance of the DB was greatly improved. Especially in the RAC environment, parts that other solutions cannot monitor are able to be checked, enabling more detailed cause analysis.
    • maxgauge
  • Distribution

    We use MaxGauge because we felt dissatisfied with the functionality and technical support of the product we were using. When linked with InterMax, it is possible to monitor the entire area of the infrastructure, so that we can respond more quickly to issues when they occur. What’s more, it supports not only Oracle but also various DBMS, which also provides us great flexibility when considering other heterogeneous DB.
    • maxgauge
    • intermax

InterMax

  • Bank

    In a financial system that handles microseconds, real-time transaction processing and exceptions confirmation are the main draws of InterMax. Prior to the adoption of InterMax, separate solutions were used for each section such as WEB/WAS/DB, but with InterMax, it is now possible to grasp the entire transaction flow with just one product.
    • intermax
  • Distribution

    InterMax provides monitoring from existing legacy to cloud environments, and has been selected as a standardized solution in the AWS EC2 environment. Due to the nature of APM/E2E, there are many areas to be monitored and specialized knowledge is required, so there are some difficulties in operation, but thanks to EXEM's technical support, we are satisfied with InterMax.
    • intermax
  • Public

    We were using other companies' products previously, but as the size of the business grew, we decided to adopt InterMax, which got the BMT 1st & TTA perfect score. In addition, EXEM does not end their service after installing the products, but also offer active and reliable customer support services as it enables continuous maintenance and product patching through their engineers.
    • intermax
  • Manufacturing

    So far, only InterMax can monitor self-developed JAVA daemon, besides commercial WAS. By expanding from APM to E2E, monitoring of all sections has become possible, and will continue to be expanded in the future. MaxGauge and InterMax are adopted and used in all domestic and overseas plant lines, and we can operate all our systems stably through EXEM’s high-level technical support.
    • intermax
    • maxgauge

XAIOps

  • Electricity

    XAIOps is a very satisfactory solution in terms of stable system operation after system launching. In a complex operating system, it is possible to detect anomalies that cover all areas by AI, enabling faster failure response and action. XAIOps is making a big contribution to stabilizing the system.
    • xaiops
  • Bank

    By using XAIOps, the limitations of point monitoring, which had to be done only partially, has been overcome. We’re now able to collect/analyze company-wide data and perform integrated management through real-time monitoring.
    • xaiops
  • Bank

    We were expecting some great results when it comes to future load forecasting, and what XAIOps can provide is really beyond our imagination. With the adoption of an AI-based system, it is possible to respond preemptively to failures, thereby increasing operational efficiency and significantly improving the quality of customer service.
    • xaiops
  • Bank

    Through the 5-month PoC, we were able to experience the implementation effect of XAIOps. In addition to real-time failure detection, the root cause identification and action time in the event of a failure are greatly reduced and the IT operation burden on management and operation personnel has decreased as well.
    • xaiops

CloudMOA

  • Credit Card Issuer

    When we were operating the system in a multi-public cloud with an MSA structure, difficult integrated monitoring eventually led to high operational fatigue. CloudMOA provides an integrated dashboard for the performance/failure of common operating systems for each distributed cloud environment, making it very easy for the operation team to monitor and control.
    • cloudmoa
  • Insurance

    CloudMOA is used in an AWS-based public cloud operating system. Development team is highly satisfied with it because it enables log analysis of development nodes and pods through the performance/failure and log monitoring management system.
    • cloudmoa
  • Bank

    CloudMOA is used for monitoring the private PaaS-based Kubernetes operating system. We’re very satisfied with it because it is possible to configure an integrated failure alarm through Health Check linkage function including IaaS and PaaS areas, as well as pod life log and cause analysis.
    • cloudmoa
  • Telecommunication

    CloudMOA is a very effective solution for cluster integration or individual monitoring for each development and operation service because it enables JSPD-based active transaction monitoring in response to MSA applications.
    • cloudmoa

EBIGs

  • Credit Card Issuer

    EBIGs is a domestic solution that collects, refines, and standardizes data while providing quick technical support. It helps us operate a stable big data system, including data collection, standardization, and analysis. EBIGs has significantly reduced the time and effort needed to complete tasks, making us very satisfied with its performance.
    • ebigs

Beginning with overseas expansion in the year of 2008, EXEM started to deliver solutions and services to corporate IT infrastructure in 29 countries, working together to create higher value for our global customers.

US

  • Telecommunications

    We were using Oracle Enterprise Management (OEM), but because of MaxGauge's powerful logging capabilities, we adopted it to our RAC and Backup system. One of the draws of MaxGuage is that so far, we’ve found that only MaxGauge can capture and display Global Lock as we expected.
    • maxgauge
  • Manufacturing

    MaxGauge's real-time monitoring function is very helpful in checking the current progress and details of queries. In particular, query information recorded on multiple servers and issues that occurred at a specific time can be checked in seconds. Therefore, it plays a very effective role in identifying the root cause of performance problems and finding tuning points for the query or overall system performance.
    • maxgauge
  • Manufacturing

    MaxGauge is good for confirming the whole workflow. In addition, when the threshold is exceeded, an alarm sounds and an immediate e-mail notification is sent to DBAs, which allows system administrators to take initial action without delay. In the case of our system, the performance improved by about 12 times. What used to take 12 hours now is able to be done in just 1 hour.
    • maxgauge
  • Public

    MaxGauge gives us more data than we’ve expected with minimal load. Using MaxGauge, we can see who did what and what SQL was executed at a specific time. When a performance problem occurs, it provides objective data on whether the system needs to be expanded under normal operating conditions or whether the system is overloaded due to some issue.
    • maxgauge

Japan

  • Online Shopping Mall

    By sharing the MaxGauge environment, not only DBAs but also people who are not familiar with databases can find out the problems of applications. This enables DevOps-like operation in which developers can identify and respond to problems by comparing situations before and after application reorganization as well as performance-conscious development efforts.
    • maxgauge
  • Bank

    It is not easy to collect security information in a real database operating environment, so it takes a lot of time to analyze the cause of failure when a performance problem occurs. After using MaxGauge, the time it took to identify the cause of a failure has been reduced by more than half.
    • maxgauge
  • Telecommunication

    Through the session information and application execution log information collected by MaxGauge, we are able to identify and improve the application load. In End User Computing, such as DWH, it is difficult for administrators to understand all SQL, but now we can easily analyze targets for improvement and continue to stabilize the system.
    • maxgauge
  • Credit Card Issuer

    We were in a DB environment with a large amount of transactions, suffering from a lot of locks. Through MaxGauge, DBA can directly manage everything from analysis of the cause session to improvement when a lock occurs, thereby improving speed and reducing operating costs.
    • maxgauge
  • Energy

    In the event of a failure, the infrastructure manager, development manager, and DBA gather and view the real-time situation through the MaxGauge Real-time Monitor to investigate the cause of the failure, review and determine countermeasures on the fly, and respond promptly.
    • maxgauge

Mainland China

  • Securities

    I was very satisfied with MaxGauge's ability to collect performance data in seconds without SQL*NET with a small load, and I was able to check the performance of 80 DBs at a glance in real time, which greatly reduced the DBA's workload. Through the Customized Script Alert function, it is also possible to set alarms with arbitrary logic requested by the customer.
    • maxgauge
  • Securities

    We are monitoring more than 100 Oracle databases with MaxGauge. It is very helpful for database management as performance data and alarm data are used in conjunction with the securities company's own integrated monitoring tool. Since performance reports can be shared periodically by e-mail, the load that DBAs used to create reports has also been greatly reduced.
    • maxgauge
  • Securities

    Since securities companies need visualization of real-time DB operation situations, efficient data collection through snapshots is required. MaxGauge collects a large amount of performance data in real time with a small amount of resources using a DMA (Direct Memory Access) method, enabling integrated performance monitoring of a large number of instances.
    • maxgauge
  • Bank

    MaxGauge was introduced as a database monitoring standardization tool when establishing a next-generation application system. Through real-time monitoring, we can easily tell whether newly developed programs are stably executed. That’s why we can guarantee the program stability and efficiency.
    • maxgauge

Taiwan

  • Mobile

    Due to the lack of database performance management tools in the past, database operation was not visualized, resulting in unstable operation. After adopting MaxGauge, the reliability of the product has greatly increased, and it is now being used throughout the company. Real time problems occurrence can be identified at a glance, enabling quick access to the root cause of failure.
    • maxgauge

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