We’ve built reliable relationships with customers in various industries including public, finance, manufacturing, telecommunications, and medical, and we are working together to create higher value for customers with our products and services.
ManufacturingWe use MaxGauge as a DB performance management standardization tool, and it’s been expanded to all group companies. It is mainly used not only for daily check but also before/after service opening where failures are likely to occur, and we are satisfied with the detailed failure analysis function. When analyzing data with partner companies, common data is able to be shared through MaxGauge.
ManufacturingA simple and intuitive UI is of great help in real-time monitoring and root cause analysis of performance issues. Problems in the process often lead to cost loss, since MaxGauge collects data that can be utilized by planners/developers as well as DBAs, it plays an important role in communication during project progress.
BankBefore adopting MaxGauge, DB consulting was conducted for 3 years through other solutions without satisfactory results. Then we started to use MaxGauge and the overall performance of the DB was greatly improved. Especially in the RAC environment, parts that other solutions cannot monitor are able to be checked, enabling more detailed cause analysis.
DistributionWe use MaxGauge because we felt dissatisfied with another similar solution. When linked with InterMax, it is possible to monitor the entire area of the infrastructure, so that we can respond more quickly to issues when they occur. What’s more, it supports not only Oracle but also various DBMS, which also provides us great flexibility when considering other heterogeneous DB.
BankIn a financial system that handles microseconds, real-time transaction processing and exceptions confirmation are the main draws of InterMax. Prior to the adoption of InterMax, separate solutions were used for each section such as WEB/WAS/DB, but now, we can grasp the entire transaction flow with just one product.
DistributionInterMax provides monitoring from existing legacy to cloud environments, and has been selected as a standardized solution in the AWS EC2 environment. Due to the nature of APM/E2E, there are many areas to be monitored and specialized knowledge is required, so there are some difficulties in operation, but thanks to EXEM's technical support, we are satisfied with InterMax.
PublicWe were using other companies' products previously, but as the size of the business grew, we decided to adopt InterMax, which got the BMT 1st & TTA perfect score. In addition, EXEM does not end their service after installing the products, but also offer active and reliable customer support services as it enables continuous maintenance and product patching through their engineers.
ManufacturingSo far, only InterMax can monitor self-developed JAVA daemon, besides commercial WAS. By expanding from APM to E2E, monitoring of all sections has become possible, and will continue to be expanded in the future. MaxGauge and InterMax are adopted and used in all domestic and overseas plant lines, and we can operate all our systems stably through EXEM’s high-level technical support.
ElectricityXAIOps is a very satisfactory solution in terms of stable system operation after system launching. In a complex operating system, it is possible to detect anomalies that cover all areas by AI, enabling faster failure response and action. XAIOps is making a big contribution to stabilizing the system.
BankBy using XAIOps, the limitations of point monitoring, which had to be done only partially, has been overcome. We’re now able to collect/analyze company-wide data and perform integrated management through real-time monitoring.
BankWe were expecting some great results when it comes to future load forecasting, and what XAIOps can provide is really beyond our imagination. With the adoption of an AI-based system, it is possible to respond preemptively to failures, thereby increasing operational efficiency and significantly improving the quality of customer service.
BankThrough the 5-month PoC, we were able to experience the implementation effect of XAIOps. In addition to real-time failure detection, the root cause identification and action time in the event of a failure are greatly reduced and the IT operation burden on management and operation personnel has decreased as well.
Credit Card IssuerWhen we were operating the system in a multi-public cloud with an MSA structure, difficult integrated monitoring eventually led to high operational fatigue. CloudMOA provides an integrated dashboard for the performance/failure of common operating systems for each distributed cloud environment, making it very easy for the operation team to monitor and control.
InsuranceCloudMOA is used in an AWS-based public cloud operating system. Development team is highly satisfied with it because it enables log analysis of development nodes and pods through the performance/failure and log monitoring management system.
BankCloudMOA is used for monitoring the private PaaS-based Kubernetes operating system. We’re very satisfied with it because it is possible to configure an integrated failure alarm through Health Check linkage function including IaaS and PaaS areas, as well as pod life log and cause analysis.
TelecommunicationsCloudMOA is a very effective solution for cluster integration or individual monitoring for each development and operation service because it enables JSPD-based active transaction monitoring in response to MSA applications.
Credit Card IssuerEBIGs is a domestic solution that collects, refines, and standardizes data while providing quick technical support. It helps us operate a stable big data system, including data collection, standardization, and analysis. EBIGs has significantly reduced the time and effort needed to complete tasks, making us very satisfied with its performance.
ManufacturingWe're delighted with the improved performance of our big data system with EBIGs. Notably, it's cost-effective compared to our prior solutions, with excellent support and training. EBIGs' dedicated staff has aided our growth with prompt assistance and valuable training, leading to positive experiences and reduced costs.
TelecommunicationsIn the previous system, data collection was often hindered by heavy loads. However, with the implementation of EBIGs, this challenge was mitigated, enabling stable collection of 2 million data pieces per minute. Furthermore, the solution facilitates swift generation of analysis results, meeting the needs of both development and analysis teams efficiently.
FinancialOnce a month, around 20 million data pieces are simultaneously collected from various affiliates, causing system instability and hindering smooth data processing. However, with the adoption of EBIGs, server overload prevention and tuning can be seamlessly conducted through server monitoring and system configuration adjustment functions. This makes EBIGs an indispensable solution for our operations.
PublicEBIGs facilitate real-world empirical testing for dementia research and related firms by enabling integrated management of diverse datasets.
Beginning with overseas expansion in the year of 2008, EXEM started to deliver solutions and services to corporate IT infrastructure in 29 countries, working together to create higher value for our global customers.
TelecommunicationsWe were using Oracle Enterprise Management (OEM), because of MaxGauge's powerful logging capabilities, we adopted it to our RAC and Backup system. One of the draws of MaxGuage is can capture and display Global Lock as we expected.
ManufacturingMaxGauge's real-time monitoring function is very helpful in checking the current progress and details of queries. In particular, query information recorded on multiple servers and issues that occurred at a specific time can be checked in seconds. Therefore, it plays a very effective role in identifying the root cause of performance problems and finding tuning points for the query or overall system performance.
ManufacturingMaxGauge is good for confirming the whole workflow. In addition, when the threshold is exceeded, an alarm sound and immediate email notification is sent to DBAs, which allows system administrators to take initial action without delay. In the case of our system, the performance improved by about 12 times. What used to take 12 hours now is able to be done in just 1 hour.
PublicMaxGauge gives us more data than we’ve expected with minimal load. Using MaxGauge, we can see who did what and which SQL was executed at a specific time. When a performance problem occurs, it provides objective data on whether the system needs to be expanded under normal operating conditions or whether the system is overloaded due to some issues.
Online Shopping MallBy sharing MaxGauge environment, not only DBAs but also people who are not familiar with databases can find out the problems of applications. This enables DevOps-like operation in which developers can identify and respond to problems by comparing situations before and after application reorganization as well as performance-conscious development efforts.
BankIn a real-world database operating environment, collecting information is challenging due to security concerns, resulting in significant time delays when analyzing the cause of failures during performance issues. However, the introduction of MaxGauge has successfully reduced the time required to identify failure causes by over fifty percent.
TelecommunicationsThrough the session information and application execution log information collected by MaxGauge, we are able to identify and improve the application load. In End User Computing, such as DWH, it is difficult for administrators to understand all SQL, but now we can easily analyze targets for improvement and continue to stabilize the system.
Credit Card IssuerWe were in a DB environment with a large amount of transactions, suffering from a lot of locks. Through MaxGauge, DBA can directly manage everything from analysis of the cause session to improvement when a lock occurs, thereby improving speed and reducing operating costs.
EnergyIn the event of a failure, the infrastructure manager, development manager, and DBA gather and view the real-time situation through MaxGauge real-time monitoring function to investigate the cause of the failure, review and determine countermeasures on the fly, and respond promptly.
SecuritiesI was very satisfied with MaxGauge's ability to collect performance data in seconds without SQL*NET with a small load, and I was able to check the performance of 80 DBs at a glance in real time, which greatly reduced the DBA's workload. Through customized script alert function, it is also possible to set alarms with arbitrary logic requested by the customer.
SecuritiesWe are monitoring more than 100 Oracle databases with MaxGauge. It is very helpful for database management as performance data and alarm data are used in conjunction with the securities company's own integrated monitoring tool. Since performance reports can be shared periodically by e-mail, the load that DBAs used to create reports has also been greatly reduced.
SecuritiesSince securities companies need visualization of real-time DB operation situations, efficient data collection through snapshots is required. MaxGauge collects a large amount of performance data in real time with a small amount of resources using DMA (Direct Memory Access) method, enabling integrated performance monitoring of a large number of instances.
BankMaxGauge was introduced as a database monitoring standardization tool when establishing a next-generation application system. Through real-time monitoring, we can easily tell whether newly developed programs are stably executed. That’s why we can guarantee the program stability and efficiency.
MobileDue to the lack of database performance management tools in the past, database operation was not visualized, resulting in unstable operation. After adopting MaxGauge, the reliability of the product has greatly increased, and it is now being used throughout the company. Real time problems occurrence can be identified at a glance, enabling quick access to the root cause of failure.
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